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Archive for the ‘Support’ Category

>ZoomText Tech Support Tip #4 – Enabling Dual Monitor support

18 三月, 2011 發表留言

> In this video Gary Walker will show you how to enable Dual Monitor support in ZoomText.

>How it feels to work in tech support

5 三月, 2011 發表留言

> read the fricken title

>PC tech support cold-calling scam

2 三月, 2011 發表留言

> Thousands of UK users have received calls from companies – apparently based in Kolkata, India – claiming to have identified malicious software (malware) on their PCs and offering to fix it. This is an extract from a typical call. Before the footage begins, the caller has told the user how to view Windows’ Activity Log and claimed the yellow and red warning symbols indicate “serious" malware infections (in fact they have no connection with malware). The user has then agreed to let the caller inspect their PC and has followed verbal instructions to connect to a third party via LogMeIn, a popular remote access service. Notice that the “Microsoft certified technician" who the caller claims is operating the PC does no damage to the system, installs no malware or spyware, and creates a restore point which he apparently intends to use later to return the system to its original state, although this proves unnecessary as no meaningful changes are made. Having been convinced that their system needs “cleaning", the user is ultimately invited to sign up for a £125 support contract. This contract will most likely be worthless but, unlike with some browser pop-up malware scams, there appears to be no attempt to steal additional sums through identity theft or credit card fraud. When the Guardian newspaper approached Pecon, one of the companies alleged to be associated with this type of scam, it claimed to be a legitimate tech support provider (bit.ly In a subsequent call, a colleague of

>zzirGrizz prank calls Xbox Live Customer support

28 二月, 2011 發表留言

> lol its all real!

>Computer Support Specialist

25 二月, 2011 發表留言

> Education, Skills, Typical day for a Computer Support Specialist If you like this video vote for it on the US DOL Career challenge before 12/31/2010 at : dolvideochallenge.ideascale.com

>Computer Software & Tech Support : How to Design a Web Page

19 二月, 2011 發表留言

> When using Microsoft Word to design a Web page, make a header, add some text, and insert images. Find out how to save a Microsoft Word document as a Web page with help from a software developer in this free video on Web design.

>HP CUSTOMER SUPPORT ARE USELESS!

19 二月, 2011 發表留言

> a video about hp customer support

>PSA #2: How Not to Call Tech Support

17 二月, 2011 發表留言

> Join us while we learn from example: how not to call tech support. The second video in a series at consoletrainer.com, all “performers" are technicians in the entertainment lighting industry. Any similarity to real technical support calls is purely coincidental….

>Angry German Kid works at Tech support

16 二月, 2011 發表留言

> Angry German kid gets a job at PC world and helps some fellow Germans fix their computer.

>Getting screwed by HP tech support

14 二月, 2011 發表留言

> My printer tray (the plastic thing that holds up the paper in the printer) got broken during my move, and I’ve been temporarily using a DVD cover of “Wild Things" to do the job. Hassan gives me moral support as I call HP technical support to try and get my needs met. It doesn’t really go as planned.